What is T-Mobile Phone Insurance protection Cover

What is  T-Mobile Phone Insurance protection Cover

T-Mobile Phone Insurance Protection Cover. This article explains. Here, you’ll learn about this company’s insurance products and how they may protect you.

You’ll learn about handset protection and other T-Mobile phone insurance advantages. Compare gadget insurance choices if you want more.

What Does T-Mobile Insurance Cover?

  • T-Mobile’s insurance varies by type.
  • All coverages cover breakdowns, damage, loss, and theft. Accidental damage includes damaged screens and water damage.
  • T-Mobile covers a stolen battery, charger, and SIM card.
  • T-Mobile covers cracked screens but may charge for repairs. Local repair companies and authorized T-Mobile locations charge $29 for screen repair. Depends on handset tier.
  • T-Mobile’s insurance covers AppleCare. Upgrade to Protection 360 for this level of support.

You can trade in a cracked phone with T-Mobile if you have your insurance number and it passes condition inspections.

Turn on your device to qualify.

It can’t have:

  • Screen & LCD damage
  • Liquid damage
  • Anti-theft technology enabled

Using T-Mobile insurance, you can get a new phone if your gadget fails certain tests.

T-Mobile phone insurance costs and deductibles vary by model. The carrier charges based on the phone’s worth. More expensive items cost more to claim, as we explain below.

What T-Mobile Insurance Doesn’t Cover

T-Mobile doesn’t cover everything, like other providers. Abuse, mishandling, cosmetic damage, and unauthorized repairs are not covered. It doesn’t guard against “God’s acts.”

Corrosion and rust aren’t covered by prepaid Premium Handset Protection. Power fluctuations and improper maintenance aren’t covered.

T-Mobile insurance claim time? T-Mobile insurance Claims take two days. The carrier must authorize your claim first. According to the network, this “may be quick or take several days”

The carrier will overnight your new device after filing a claim. within 1–2 business days. T-Mobile sends email shipment tracking alerts.


Read: T-Mobile Data Breach Win Paves Path for Cyber ​​Insurance Disputes


Basic Device Protection

T-Mobile provides multiple device protection tiers. T-Mobile Basic Device Protection is entry-level.

Device Protection features:

  • Convenient claim filing– an easy process to claim quickly (mostly or entirely online)

  • Extensive coverage against a range of mechanical breakdown issues – including loss, theft, accidental damage, water damage, and keypad failure
  • Affordable service fees – T-Mobile promises to keep the cost of replacements and servicing of devices low

You can sign up for Device Protection when you buy your phone, or you can register it at any T-Mobile store within 30 days of the date you bought it. If you sign up after the date of purchase, a T-Mobile expert will look at the device to make sure it still works with the plan.

My T-Mobile claims Before you file, you will need the make and model of your gadget, your telephone number, the date of the occurrence that caused damage, and the last time you used your device. You may also need to present ownership verification.

Go into your My T-Mobile account and select Phone, then either:

  • Report lost or stolen
  • File damage claim
  • File a claim

Follow step-by-step instructions to complete the claim.

T-Mobile device protection pricing depends on the phone’s value. Higher tiers cost more to protect each month. Claimants pay a higher deductible. My T-Mobile displays your deductible. The carrier will accept eChecks, debit cards, or credit cards if you agree to the terms.

Protection 360

Protection 360? T-Mobile’s phone protection is called Protection 360.

Coverage for T-Mobile? Device Protection Plus:

  • Walk-in repair – simply walk into a T-Mobile store, and they will attempt to fix your phone for you. You may also qualify for screen repair for just $29.
  • JUMP! Upgrades – customers qualify for these on EIP devices after paying 50% of the cost.
  • McAfee Security for T-Mobile – includes ID Theft Protection technology and helps with safe browsing. It also includes antivirus and antimalware technology, lost device inactivation, and lost wallet protection.
  • Protection<360>® app by Assurant® – a system that provides users with live technical support for all connected devices, including smart TVs, game consoles, and routers.
  • Unlimited screen protector replacements – applied in-store by T-Mobile Mobile Experts.
  • Various repair fulfillment options – include device replacements through JUMP!, replacements via mail, in-store repair, and AppleCare for Apple devices, such as iPhone.

Does T-Mobile Protection 360 work? As needed. The T-Mobile Protection 360 deductible varies by handset value (like with Device Protection), but you receive added convenience with the warranty exchange.

The T-Mobile Protection 360 tiers affect the monthly cost. Here’s the breakdown:

Device TierProtection<360> Monthly Cost ($)
5 and BYOD18

T-Mobile Protection 360 Tier 5 covers tier-5 phones and BYOD users.

Protection 360 enrollment possibilities are similar to Device Protection. Or,

  1. Buy Protection 360 when you purchase your phone
  2. Get Protection 360 within 30 days of buying your phone, as long as it passes a visual inspection

Service fees and deductibles depend on the reason for making a claim and the tier of your device. For loss and theft, you’ll pay:

  • $10 for tier 1
  • $49 for tier 2
  • $99 for tier 3
  • $149 for tier 4
  • $259 for tier 5 and BYOD
  • $499 for tier 6

For accidental damage, you’ll pay:

  • $10 for tier 1
  • $49 for tier 2
  • $99 for tiers 3, 4, and 5 (if you don’t have AppleCare services)
  • $199 for tier 6

T-Mobile charges a $5 processing fee for hardware services.

To make a claim, follow my steps. Mobile: Check your T-Mobile insurance.

Premium Handset Protection (Prepaid Only)

Only prepaid phones get premium protection. This option is for T-Mobile users without a monthly contract.

Premium handset protection provides the following benefits:

  • Protection against mechanical breakdown – includes malfunctions, water damage, cracked screen, accidental damage.
  • Protection against loss and theft – covers the device itself and chargers, batteries, SIM cards, and other accessories.

Premium Handset Protection is like Contract Device Protection. No Jump! Plan includes upgrades or AppleCare.

Malfunctioning phone deductible, accidental damage deductible, and hail or theft deductible amounts are all the same for each phone tier.

Tier Premium Handset Protection Deductible ($)

Premium Handset Protection allows two claims per year. Device Protection doesn’t cover improper maintenance or unauthorised repairs.

Is It Worth Getting T-Mobile Insurance?

T-Mobile phone insurance is a cost-benefit calculation.

T-Mobile insurance is worth it if you often damage your phone. Compare the projected loss to the premium cost.

If your phone costs $1,000 and there’s a 50% chance something will go wrong (loss, damage, theft), your expected loss is $500.

Getting insurance for $100 a year is probably worth it.

How about T-Mobile’s insurance? As expected. It’s upgradeable. T-Mobile offers online claims and accidental damage coverage. Premium 360 includes AppleCare services.



I am Dharmendra Jain, Owner of this website. In point of fact, the author, Dharmendra Jain, writes on Finance Niche, because he enjoys disseminating knowledge to people all over the globe. The author has expressed a desire to maintain communication with all of his or her devoted readers. And in order for me to be connected to the internet in the first place, it compelled me to do so.

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