Wells Fargo Customer Service: How to Reach Fast
Wells Fargo Customer Service Wells Fargo has $1.9 trillion in assets and services one in three American families. It has commercial banking, corporate and investment banking, wealth and investment management, and consumer banking and loans.
The webpage answers most queries. If you call, you’ll be connected with a professional with expertise handling your account type.
Wells Fargo has won numerous accolades for customer service.
Here are your Wells Fargo customer care options:
Banking Products
For checking or savings account questions, call 1-800-869-3557. 24-7 service is provided.
Online and Mobile Banking
If you need help with Wells Fargo online or mobile banking, contact 1-800-956-4442. 24-7 service is provided.
Hearing Impaired
Wells Fargo’s hearing-impaired line is 711 on any phone.
Online Customer Service
Wells Fargo’s website has a “Customer Service” link towards the top. Find answers to top inquiries, explore popular topics, and contact a Wells Fargo professional. By studying Wells Fargo’s FAQs, you may obtain answers without calling.
Topics of interest include:
- Checking and savings
- Online banking
- Mobile features
- Investing and retirement
- Credit cards
- Home lending
- Loans
- Security and fraud
Making an Appointment Online
Find a Wells Fargo branch online or schedule an appointment. To make an appointment, choose current or new client. Then look for a branch by zip code. After selecting a day and time, you’ll enter contact information and appointment details.
International Customer Service Numbers
Here are customer support numbers for Mexico and Canada.
| Country | Customer Service Numbers |
|---|---|
| Mexico | Personal Accounts: 001-800-8693557 Business Accounts: 001-800-2255935 Online Customer Service: 001-800-9564442 |
| Canada | Personal Accounts: 1-800-869-3557 Business Accounts: 1-800-225-5935 Online Customer Service: 1-800-956-4442 |
| Foreign Exchange | 1-800-626-9430 |
If you live or travel outside of the United States, the Wells Fargo directory has toll-free numbers for most countries.
Additional Customer Service Numbers
Wells Fargo understands how aggravating an interminable phone menu can be. Individual account types have designated numbers.
| Account Type | Customer Service Number |
|---|---|
| Auto loans, including opening a new auto loan | 1-800-289-8004 |
| Existing personal loans | 1-877-269-6056 |
| New personal loan amount | 1-877-526-6332 |
| Mortgage customer service | 1-800-357-6675 |
| New mortgage, including financing | 1-877-937-9357 |
| Portfolio by Wells Fargo account | 1-800-742-4932 |
| 401(k) and retirement plans | 1-800-728-3123 |
| IRA accounts | 1-866-281-7436 |
| Military banking | 1-855-872-2932 |
Fraud Detection
Wells Fargo can help if you suspect fraud:
- Personal accounts: 1-800-869-3557
- Small business accounts: 1-800-225-5935
- Credit cards: 1-800-642-4720
Wells Fargo is on Twitter. Facebook and Twitter provide 7-day customer service.
Final Take
Wells Fargo gives customers a number of free tools to help them learn about money and make decisions about everything from basic banking to investing. Homeownership, insurance, and retirement are options.