Chase Customer Service: How To Get in Contact Fast?
Chase Customer Service: How To Get in Contact Fast? Chase provides personal and corporate banking services.
Chase has 4,700 locations and 16,000 ATMs nationwide.
Customers may visit a branch, but the website, mobile banking message center, social media support, and phone numbers all give help.
How Do I Speak to a Chase Representative?
In the top right corner of the Chase webpage, click “Customer Service.” Click “See assistance options” to contact Chase.
This article contains a list of account services. Popular issues are followed by methods to receive Chase account support and links to FAQ sites that may help you solve your problem.
If you are deaf, hard of hearing, or have a speech handicap, call 711 for operator relay service.
How To Reach a Chase Representative by Phone
If you need to talk to a Chase representative about your account in general, you have several options.
Personal Banking Customers With Existing Accounts
Chase customers may contact 800-935-9935 toll-free. For speedier service, have your debit card and PIN.
Automated help is 24/7.
Online and Mobile Banking Technical Support
Call 800-935-9935 for online or mobile banking help.
Other Phone Numbers for Customers
Other Chase phone numbers:
- Auto loans: 800-336-6675
- Auto leases: 800-227-5151
- Dispute debit card charges: 866-564-2262
- Mortgages: 800-848-9136
- Financial hardship assistance for mortgage customers: 800-848-9380
- Customer service in Spanish for mortgage customers: 855-280-4198
- J.P. Morgan financial advisors: 800-969-1734
How To Contact Chase by Mail
Some instances allow Chase mail contact. Customer addresses:
| Topic | Address |
|---|---|
| General inquiries | National Bank By Mail P.O. Box 6185 Westerville, OH 43086 |
| Deliveries by overnight or certified mail | National Bank By Mail Mail Code OH1-0333 340 S. Cleveland Ave. Building 370 Westerville, OH 43081 |
| Auto loan correspondence | Chase Auto P.O. Box 901076 Fort Worth, TX 76101-2076 |
| Auto credit bureau disputes | Chase Auto 700 Kansas Lane Attn: Credit Bureau Disputes LA4- 4022 Monroe, LA 71203-4774 |
| General mortgage inquiries | Chase Mail Code LA4-6475 700 Kansas Lane Monroe, LA 71203 |
| Home lending credit bureau disputes | Chase Mail Code LA4-6945 700 Kansas Lane Monroe, LA 71203 |
Additional Customer Service Options
In rare instances, you may also reach Chase through letter. Here are some client correspondence addresses:
Send a Secure Message
To submit a question via the Secure Message Center, log in to your online or mobile banking account.
Report a Phishing Attempt
If you believe you have received a phishing email from someone masquerading as Chase, please send the email to phishing@chase.com and Chase will investigate.
Note that Chase does not accept general email contact for customer service; for any other queries, please utilise the Secure Message Center.
Make an Appointment
Make an online appointment to visit a bank in person or arrange a call to speak with a local Chase professional.
Get Support Via Social Media
Additionally, you may follow Chase on social media for extra information:
Facebook and Twitter support is accessible during the following customer care hours:
- Monday-Friday: 7 a.m. to 11 p.m. ET
- Saturday-Sunday: 10 a.m. to 7 p.m. ET
Choosing The Best Customer Service Option For You
Obtaining help when you need it is essential for maximising your Chase accounts. Consider if you’d like to have a live chat with someone to discuss your issues, or whether you’d prefer a written record for future reference.
If you are on the go, the Secure Message Center may be preferable than juggling a phone call. If you’re always connected to social media, consider contacting Chase via Facebook or Twitter.
Knowing your preferred method of communication and preferred method of learning will assist you in selecting the customer service solution that makes the most sense for you.
This information is not produced or supplied by Chase. This article’s opinions, analyses, evaluations, ratings, and recommendations are those of the author alone and have not been vetted, authorised, or otherwise supported by Chase.
